Nystrom & Associates - Eden Prairie

Susan Thompson 

on Google

2 weeks ago

Our young adult granddaughter, who lives with us, is currently a client at Nystrom EP. I cannot comment of her treatment, but I have experienced frustration with the billing process. Granddaughter has some complex mental and physical health issues but has no health insurance. She cannot afford to purchase it, nor does she qualify for any financial assistance as she does have a job. Nystrom does not offer a sliding scale for payment and I have found the billing iprocess confusing. In My husband and I committed to paying the ... read more

Noah Bruce 

on Google

2 months ago

Confusingly unprofessional. Typically, your first appointment is when you do an intake with a therapist, who may or may not refer you to another one after the intake is complete. Nystrom does not do this. Instead, the therapist will decide 5 minutes into your appointment if they want to refer you to someone else. If they do, they refuse to do your intake and tell you to leave and come back next week so a DIFFERENT therapist can possible maybe do the intake. They also won’t let you re-book at the office, they’ll make you leav... read more

Nicole Giusti 

on Google

2 months ago

Just started doing IOP through nystroms and absolutely love it I was super nervous about starting a new outpatient but I was made to feel super welcomed and included in the class best experience I've ever had with an outpatient program 

Uchenna Chidozie 

on Google

5 months ago

The worst mental health care I've ever had. I had an ARHMS worker that ghosted me and then I was told "we're terminating care due to lack of participation" when I was calling weekly trying to schedule another meeting. I spoke with a supervisor who said he would reinstate me and resolve the issue and every time I've called to check in the last year I'm told ""we're working on it". Do not go here, they do not value their clients and they will mess up your insurance. 

knslm 

on Google

5 months ago

My son was diagnosed with Asperger's Syndrome years ago but had the misfortune to go to Nystrom. His incompetent therapist that was hired because he had a warm pulse told him he did not have Asperger’s Syndrome. This incompetence caused him to make decisions that have created long lasting devastating effects on his life. He married white trash because he was unable to identify red flags! Now our family is dealing with a mess which was totally preventable!!!