Sagent Behavioral Health - Hudson

Ben Duncan 

on Google

3 months ago

DO NOT USE THIS COMPANY. I started seeing a therapist. I started out private pay $200 per visit. I asked the admin about using insurance. They said to try. Not mentioning that they are NOT in my network, first problem. Next thing I know I am being charged $400 per visit. My insurance has no negotiated rates with this company. Due to processing times, it took 3 visits to realize the problem. I went back to ask for the private rate for the 3 visits. They said they can’t do that because my insurance requires the $400 rate be ch... read more

Cindy Kahut 

on Google

9 months ago

My first scheduled visit i waited 4 weeks, it was canceled the day prior. Waited another 3 weeks for that reschedule. My husband also experienced cancelations, together we had 5 cancelations, 1 of them 4 hours prior to his appointment. So very frustrating just trying to get consistent care. The contract for fees is very misleading, upon receiving my bill I noticed several of my sessions went 1 to 2 minutes beyond the 45 min mark and was charged an extra $147.00 on top of the session fee. This happened several times, one sess... read more

Elana Custer 

on Google

4 months ago

These people really do want to help you and they are gentle and kind. Excited to get to feeling better. 

Chris R 

on Google

8 months ago

What's the point of having a company like sharecare if they don't provide medical records to their customers. I've been waiting 3 weeks for my records, THAT YOU HAVE AND WON'T GIVE TO ME! literally even had to reschedule a court date because of the incompetence. 

Siobhan Halderson 

on Google

2 years ago

I wrote another review for a different counselor through Nystrom's Madison office for my daughter, which was a completely different, negative experience than for this location which has been very positive. We both were doing telehealth through Nystrom, but through different offices. I have been seeing my counselor Cindy through this office a long time now, and I had been with for just about a month when everything happened with my daughter. Cindy has been a tremendous gift and support over this time. She has been helpful, r... read more