Nystrom & Associates - Hudson

Siobhan Halderson 

on Google

7 months ago

I wrote another review for a different counselor through Nystrom's Madison office for my daughter, which was a completely different, negative experience than for this location which has been very positive. We both were doing telehealth through Nystrom, but through different offices. I have been seeing my counselor Cindy through this office a long time now, and I had been with for just about a month when everything happened with my daughter. Cindy has been a tremendous gift and support over this time. She has been helpful, r... read more

Ariel Lynn 

on Google

6 months ago

I am so livid right now with this place it took me five months to get my husband to agree to do therapy and they call him on the day of his appointment to tell him he will either have to pay in full or cancel his appointment because one of their receptionist messed up and put him with someone who couldn’t take his insurance. I wouldn’t waist your time coming here especially if you have Medicaid and Medicare, what an absolute joke and waste of gas and time. Thanks for causing my husband distress and make him not want to get t... read more

Kaylee Huska 

on Google

9 months ago

I do telehealth visits with Grace Franey. So far, I've only had 3 sessions, but Grace is really terrific. She's the only therapist in the past few years that I've had that is working for me. Already, she has given me great suggestions on how to cope with my mental health conditions. Her demeaner is also kind, respectful, helpful, and unbiased. She's also always right on time. I like our treatment plan as well. She's very thorough with her work which is super helpful. I look forward to having more video visits with her. 

mosunn music 

on Google

2 years ago

My interaction with this company has been unacceptable. The therapist is great, I believe she has a great hear but not worth 400 dollars per visit with insurance. I think that is noteworthy. The receptionist never transfers you to the right extension, the billing associates will leave you on hold for 20-30 minutes. They sometimes hang up as well. I once called to get some advance regarding a bad reaction to medication, the telephone nurse lied to me and said my reaction was normal. Please note - I was in pain and wanted clar... read more

Matt B 

on Google

2 years ago

We have really struggled getting our teen daughter in to be seen with a counselor and after waiting (nowhere nearly as long as other places) got her in to be seen. Things seemed to be going well until they sent us the first bill. They are charging us around $400 or more per hour for each visit. WARNING: I would really hesitate to go here unless you have tons of money or have the best insurance possible and ensure that your insurance will cover this price gouging. Most other places we have called charge less than half of ... read more