Sagent Behavioral Health - St. Cloud

Ami 

on Google

a month ago

Don't expect to matter to them, you are just billable hours. Do not expect honesty. Do not expect to be cared for like a patient. Ever since the buyout, they have become the reason people NEED therapy and not the reason they are healing. I have severe anxiety issues and have been trying to get an ARMHS worker to help for nearly 2 years. My therapist kept putting in referrals and we never heard back. I use Google screener to not answer spam and stressful calls, so I don't have panic attacks. Turns out the number that was cal... read more

Maja Rae 

on Google

5 months ago

I have nothing positive at all to say other than my provider was an amazing person and had a good character on the few occasions I did see her. This place is nothing short of a joke and only got worse after becoming sagent. I have had multiple appointments canceled on me morning of, and it takes 3 months to get rescheduled. My last appointment in December they called to cancel, and rescheduled me for March. I told them I needed FMLA paperwork filled out, and they told me to drop it off and someone would fill it out. Two week... read more

Dani 

on Google

4 months ago

I had a horrible experience at the office in Duluth 5 years ago by getting yelled at by a psychiatrist for showing up 5 min late (my anxiety was bad before the appt so I step out to get fresh air). Since then I was on edge about coming back to Nystrom for more support. I found a psychiatrist in another place here in St.Cloud and he used to work at Nystrom/Sagent. He recommended me to come here for DBT programs and I hesitated cause of happened in Duluth. I guess you could say I was a bit traumatized and I was avoiding of com... read more

Kelsey Johnson 

on Google

7 months ago

Pretty sure Nicole is an actual angel!! Her office feels like a friend’s living room, not a clinic and it makes it a thousand times easier to open up. Nicole doesn’t just listen, she LIIIIISTENS! The stuff I say out loud, what I don’t say, things I hint at without realizing…she picks up all of it and uses it to really refine my care plan. Even through med adjustments and stress spirals she’s been a warm, genuinely supportive presence. She’s the reason I’m coming to the clinic at all - I was referred to her by my primary car... read more

Lydia Johnson 

on Google

5 months ago

My boyfriend went to Nathan for metal health therapy appointments. Every single one was bad and waste of time. (I believe 4 appointments through Nathan) Boyfriend didn’t like Nathan from first time but was giving him the benefit of the doubt to improve, that didn’t happen and Nathan actually caused more stress in boyfriends life than help) Boyfriend said the Nathan talked about himself the whole time everytime. My boyfriend would say a single sentence and Nathan would ramble off a random story for 15 min until he asked an un... read more