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Sagent Behavioral Health - St. Paul
- Counseling & Mental Health
- Saint Paul, MN
About this business
Location details
1150 Montreal Ave, Ste 107, Saint Paul, MN, 55116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The displayed trans flags in the entry window did it for me. I think it's fairly obvious from the therapists posted on your website that you're an accepting organization. There's no need to place the trans flag in the entry window. No where in thw facility did I see a Cross. That leads me to believe they do not accept Christians. I cancelled the rest of my children’s appointments. Be careful who you allow to "treat" your children.
It’s impossible to directly contact your caregiver through Ellie - you have to leave a message with a receptionist and sometimes it’s days before you hear back. Very poor communication. After a year with Ellie we decided to drop them and go with a doctor in a different system. Much better.
They are refusing to send me my medical records. I had an appointment today that required I have all my recent medical records. I spent 3 days last week attempting to retrieve them, including filling out a ROI. I talked to 3 different people who all said they would send over my records. Every person failed to do that. Now they are completely ghosting me and not returning my calls or emails. I plan to file a HIPAA privacy rule complaint with the US Department of Health, and once I receive my records I will transferring my car... read more
My daughter has been trying to get a response from someone to provide documentation of a prescription for travel. The prescribing NP had said that she would send it by email last week and none came. We sent emails to their documentation team and info email and its been a week and she hasn't gotten a response. We went to the office in St Paul to speak with someone and found that they don't have a receptionist. This has been incredibly frustrating and we are now out of time to have this paperwork processed for our trip. I... read more
I was desperate for therapy and psychiatric services in March of 2024 and was able to set up telehealth for both through Ellie within one phone call with a relatively short turn around time. My first therapist was a terrible fit but changed her hours after our second session, so I was transferred to a second one who is still the best therapist I have ever had. She unfortunately left the practice and I went elsewhere for therapy. My psychiatrist was decent and listened to my concerns but is also leaving Ellie in April 2025. I... read more
Frequently asked questions about Sagent Behavioral Health - St. Paul
How is Sagent Behavioral Health - St. Paul rated?
Sagent Behavioral Health - St. Paul has a 3.1 star rating with 37 reviews.
When is Sagent Behavioral Health - St. Paul open?
Sagent Behavioral Health - St. Paul is closed now. It will open tomorrow at 8:30 a.m.